Acknowledge
Say their name and the truth of what happened.
- I heard about [name]. I am so sorry.
- I am not going to try to make this sound better. It is awful.
- I don't have the right words, but I didn't want to say nothing.
You do not need perfect words. Most people stay quiet because they are afraid of saying the wrong thing, and the silence is what hurts. What helps is simpler than it seems: acknowledge the loss, stay present, and offer something specific.
Read: Showing up in griefChoose the moment
The first days are loud and blurry. Nothing you say will fix it, so aim for honest and short.
Say their name and the truth of what happened.
Do not ask for a reply or a status update.
A task, a time, a small thing they do not have to coordinate.
Six things that tend to close a conversation down, why they do, and a version of each that keeps it open.
You do not have to make their grief smaller. Listen, stay present, and let them lead. Showing up matters more than finding perfect words.

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